Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Arrange conferences, meetings, and travel reservations for office personnel.
Complete forms in accordance with company procedures.
Compose, type, and distribute meeting notes, routine correspondence, and reports.
Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
Locate and attach appropriate files to incoming correspondence requiring replies.
Mail newsletters, promotional material, and other information.
Make copies of correspondence and other printed material.
Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
Conduct searches to find needed information, using such sources as the Internet.
Establish work procedures and schedules, and keep track of the daily work of clerical staff.
Learn to operate new office technologies as they are developed and implemented.
Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
Prepare and mail checks. Provide services to customers, such as order placement and account information.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Various other responsibilities.